NAPS' refund policies apply to both new and re-enrolling students. For more details see:
All requests for a refund must be submitted on SS015F Refund Request Form and the Academy needs to be shown the official documentary evidence of the grounds for the request.
Refunds apply only to tuition fees and will only be paid to the applicant through an Australian Dollar draft or through a nominated bank account. The initial application fee to NAPS is not refundable. The relevant policies provide guidelines as to when students are eligible for a full or partial refund, and when they are not eligible. Students can appeal a decision not to provide a refund by completing SS001F Appeals and Complaints Form and sending it to: email@example.com.
Total Refund of Tuition Fee
A total refund will be granted under these circumstances:
Applications for a total refund on the above grounds must be lodged at least two weeks before the start of the term for which the offer is made.
If an international student seeks a refund because of their inability to secure an Australian student visa, this will be granted when they provide a certified copy of the official letter of visa application rejection by the Department of Home Affairs with their form.
Guide to Proportion of Fees Refunded
80% of the full fee when the student gives at least four weeks written notice of not proceeding with enrolment before the start of the course;
A student will not be eligible for any proportion of the tuition fee to be refunded if:
If a student defers their enrolment for a later start date, then their tuition fees will be held by the Academy until their selected course start date. If the student then does not return to start the course on the approved date, they will not be eligible for a refund.
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